Harness The Power of Knowledge

The increasingly competitive challenge many companies now face is forcing them to change the way they operate. Trends towards globalization, supply chain management and outsourcing to contractors demand easy access and secure passage of information between key partners at any time of day from anywhere in the world.  Many companies are discovering that their business critical information is held in many different file formats and widely dispersed databases.  In addition, this information is often controlled and distributed using inefficient manual processes which cannot be relied upon. Information such as engineering and manufacturing drawings, plant operating and maintenance procedures, safety and quality related documents and audit trails are often difficult to access, distribute and revise and this represents a huge barrier to management efficiency.

The success for these organisations lies in increasing the effectiveness of their most valuable business asset – information.

Cimage solutions put companies in control of their information, regardless of its origin, providing direct access to it within a secure, auditable environment. Our integrated process management solutions save time, ensure compliance with procedures and give visibility and control of progress. Customers gain a wide range of tangible business benefits including:

Increased productivity

• Reduced time to market

• Enhanced product quality

• Improved customer service

• Regulatory Compliance

• Compliance with Quality Procedures like ISO 9000

• Reduced costs/increased profit

• Improved knowledge retention and exploitation

A Focused Business Strategy

Due to our unique market focus we have developed a comprehensive business knowledge of our core markets – this means that we understand the issues being faced and the business processes being used in these industries.  We have developed a number of Focused Business Solutions in partnership with our customers that allow us to apply our technology to improve mission critical processes with very real and immediate benefit. We can provide a total solution from business analysis, system specification, and implementation to training and support.

Our Focused Business Solutions allow us to deliver cost effective solutions that are based upon the following three key elements:

1. Development of highly functional, high quality software products, which include seamless integration with best of breed technologies.

2. Provision of specific applications that require minimal customization and hence eliminate expensive and hard to support custom software.

3. Combination of products and expert professional services to implement and support effective business solutions that deliver maximum return on our customers' investment.

The benefits to our customers include solutions that are precisely tailored to individual needs and reduced implementation costs that can be significantly lower than the industry average.

Typical Applications

Information Distribution

Our information management solutions allow instantaneous and worldwide access to the latest approved versions of critical business documents and drawings, including the use of transmittals to transmit information for action to external suppliers. Electronic distribution reduces operational costs associated with storing, copying, printing and distributing documentation via traditional methods.

Configuration Management

We ensure that the configuration of any plant or product is kept up to date and accurate. As plants or products undergo change, we manage the various changes to documents that are required and control the distribution of "as-built" configuration information.

Archiving and retention management

Our automated archiving and retention management for both electronic and paper records helps ensure compliance with regulatory, statutory or corporate standards.

Project Information Control

Typical projects involve sub-contracting significant portions of the design and construction activities. Co-ordinating and managing the information flow between the various parties is critical for the project to complete on time and within budget. We provide a solution that allows the project owner and its sub-contractors to electronically share and collaborate on the evolving design information.

Process Engineering and Management

Our process management solutions use workflow technology to control and monitor the change process. It ensures activities are performed to schedule, reports on delays and maintains a full audit trail. Companies can benefit by continually enhancing their business processes and improving quality procedures. Planners can view all proposed, pending and approved changes.

Compliance Management

A number of permits, licenses, certificates and procedures must be obtained to ensure a plant remains operational. Procedures ranging from safety and operation to training and maintenance all need to be in place to satisfy these regulatory requirements. We ensure that all of the supporting information is kept fully up to date and is widely accessible to all relevant personnel.